SHIPPING
& DELIVERY.

01

WHERE WE SHIP.

We currently accept orders for delivery to:

• Sweden
• Norway
• Finland
• Denmark
• Germany

If your destination is not listed at checkout, we are not currently able to ship there.

02

MADE AFTER YOU ORDER.

VOID STUDIO garments are not pulled from a shelf as finished pieces. Each print is prepared, positioned and heat-pressed individually after your order is placed.

During new releases, sales, public holidays or unusually busy periods, processing may take up to 2 additional business days. Business days are Monday–Friday, excluding Swedish public holidays.

Once your order has been handed to the carrier, you will receive a dispatch confirmation by email.

03

SHIPPING RATES.

SWEDEN

NORWAY · FINLAND · DENMARK · GERMANY

The shipping price shown at checkout is the price that applies to your order.

04

DELIVERY ESTIMATES.

Delivery estimates apply after dispatch and are not guarantees. Carrier delays, severe weather and customs processing can affect delivery times.

If your order is delayed beyond the delivery time communicated for your purchase, contact us and we will help investigate it. Your statutory consumer rights are not affected by these estimates.

05

CARRIERS & TRACKING.

We normally ship with PostNord or DHL. The carrier and service used may vary depending on destination and parcel size.

When tracking is available for your shipment, the tracking information will be included in your dispatch confirmation email.

06

INCORRECT SHIPPING ADDRESS.

Please check your delivery details carefully before placing your order. If you notice an incorrect or incomplete address after ordering, contact us immediately at support@voidstudio.se.

We will try to update the address before dispatch, but this may not be possible once the parcel has entered the carrier network. If a parcel is returned because of an address supplied incorrectly by the customer, additional shipping charges may apply before it can be sent again.

07

DELAYED, LOST OR DAMAGED ORDERS.

If your parcel appears lost in transit or arrives damaged, contact us at support@voidstudio.se as soon as possible. If the parcel is damaged, please keep the product and packaging and include photographs when contacting us.

VOID STUDIO is responsible for the goods during transport until they are delivered to you, except where you independently arrange a carrier that was not offered by us. We will handle any necessary carrier investigation from our side.

08

NORWAY · IMPORT CHARGES.

Norway is outside the EU. Orders delivered to Norway may be subject to Norwegian VAT, customs duty where applicable, and carrier customs/handling fees.

Unless such charges are explicitly shown as collected at checkout, they are not included in the VOID STUDIO shipping fee and may be payable by the recipient on import.